Customer Care

[twokats]

On the auto delivery the host keep saying we will get 2 more shipments after the first one. But when I called they said no, only one more. Which is it????

[tansy]

If you read the description, it's two shipments in total.  It says something like the product is sent out approximately every 12 months for two years.  Not much of an auto-delivery deal:/

ETA:  Oops.  I stand corrected.  I think the description is worded poorly though.

[Paulette-QVC]

Hi @twokats,

The A-D Peter Thomas Roth MS Retinol PM Today's Special Value plan reads "Recieve this item approximately every 12 months for 2 years. Cancel anytime". As long as the auto delivery plan last the next 2 years (24 months) there will be 2 more shipments from day when the order is placed.

I hope this is helpful.

[susan kay]

It's a total shipment of 3 within two years......one now, one 12 months from now, and the last one will be May, 2019, which is two years from now.

[twokats]

I called and for some reason there is only one more shipment on my auto-delivery. Any way to check to see if this has been corrected?

[twokats]

Qvc just emailed me, there will be only one more shipment. Don't understand why no one can give a straight answer, even within QVC. One says 2 more shipments, another say one.