Customer Care

Quick links
Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply
Valued Contributor
staciesmom
Posts: 670
Registered: ‎04-13-2010

Partial Order Delivered

[ Edited ]

‎10-15-2020 07:07 PM - last edited on ‎10-15-2020 07:10 PM by QVC Customer Care

My order #**** shows delivered. It is a set of Temptations. All I received was a small box of ththe 3 small bowls.I thought maybe the other pieces would arrive today but I got nothing. Please check to see if it was shipped in multiple boxes and when I will get the rest of the pieces. Thank you!

 

Edited to remove personal info - order #

Report Inappropriate Content
Message 1 of 6 (897 Views)
Reply
0 Hearts
Respected Contributor
banned again
Posts: 2,429
Registered: ‎07-12-2010

Re: Partial Order Delivered

[ Edited ]

‎10-15-2020 07:09 PM - edited ‎10-15-2020 07:10 PM

@staciesmom You need to email socialteam@QVC.com with your order information. Order information should not be displayed on a public forum.

Report Inappropriate Content
Message 2 of 6 (889 Views)
Reply
QVC Customer Care
QVC Customer Care
Barbara-QVC
Posts: 1,492
Registered: ‎10-12-2015

Re: Partial Order Delivered

‎10-15-2020 07:13 PM

Hi @staciesmom 

 

Unfortunately I am only showing one package for the order and the item is currently out of stock so I am unable to send a replacement. Feel free to use the return label free of charge - mark the reason for return as "defective".

 

Barb

Customer Care

Report Inappropriate Content
Message 3 of 6 (869 Views)
Reply
0 Hearts
Valued Contributor
staciesmom
Posts: 670
Registered: ‎04-13-2010

Re: Partial Order Delivered

‎10-15-2020 08:44 PM

Thank you! I will send the small box with the bowls back.

Report Inappropriate Content
Message 4 of 6 (680 Views)
Reply
0 Hearts
Honored Contributor
SeaMaiden
Posts: 23,835
Registered: ‎03-10-2010

Re: Partial Order Delivered

‎10-15-2020 09:28 PM

How disappointing...someone screwed up.... QVC should offer you a gift card or SOMETHING as an apology.

 

Report Inappropriate Content
Message 5 of 6 (647 Views)
Reply
0 Hearts
Respected Contributor
CAcableGirl2
Posts: 3,584
Registered: ‎06-03-2010

Re: Partial Order Delivered

‎10-15-2020 09:52 PM

@staciesmom   If items are shipped in multiple boxes, the label might show 1 of 2, or 2 of 2, etc.  



......You look like I need a drink.....
Report Inappropriate Content
Message 6 of 6 (632 Views)
Reply
0 Hearts