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01-22-2021 01:21 AM
I have a package that has stopped tracking as of Jan 4th, so 17 days ago. I think this is long ebough to wait and I feel this is officially lost. @QVC Social, can I get assistance with this? At this point I just want to cancel the order as I have found somethibng else in its place. It was a TSV (can't recall since it was so long ago!) for Rubbermaid.
Help, how do I handle this?
01-22-2021 02:26 AM
Email QVCSocialTeam@QVC.com with your order number.
01-22-2021 09:20 AM
@suburbanone Is the package shipping via USPS? If so, go to their site and file a lost package form.
UPS may have the same type thing on their website.
01-22-2021 09:45 AM
@suburbanone wrote:
I have a package that has stopped tracking as of Jan 4th, so 17 days ago. I think this is long ebough to wait and I feel this is officially lost. @QVC Social, can I get assistance with this? At this point I just want to cancel the order as I have found somethibng else in its place. It was a TSV (can't recall since it was so long ago!) for Rubbermaid.
Help, how do I handle this?
Good morning @suburbanone thank you for posting with us here in our Community forums. I apologize that the Rubbermaid set has not arrived. I can offer a replacement set or refund.. You can email me at QVCSocialTeam@qvc.com with you decision if you did not want to post it here. Kim
01-23-2021 02:27 AM
Hi Kim,
I sent the email requesting a refund with my order number. Thanks for your help!
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