Customer Care

[Mido-rose]

The email from QVC was received one day after the EDD had passed. I made the purchase on 3/21, my original EDD was 3/29. QVC contacted me via email on 3/30.

This is the fourth time that QVC has contacted me after the EDD.

I’m hopeful that QVC corporate will address this issue. It’s better to be upfront with consumers. Let us know what’s going on. Give us options, acknowledge our concerns. To solve a problem, you must acknowledge its existence.

JMO, I agree that patience is a virtue. However, accountability is important too.

[alina1]

From your orders it looks like the longer waiting time for clothes has started since 3/19 and after that order you have not had or received clothes. 

My problems started from 3/24. And only with clothes. But now my orders have been processed and waiting for UPS pick up. I wonder how long will it take. 

[Pecky]

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@sunshine45 wrote:

i guess i am one of the few who has had no major issues......9 days was the longest period of time from ordering to delivery.

i am looking back through my march purchases:

3/2.....3 clothing items ordered, delivered 3/8

3/2......1 clothing item, 1 shoe ordered, delivered 3/8

3/2......accessory ordred, delivered 3/8

3/8......2 clothing items ordered, delivered 3/14

3/12....1 kitchen item ordered......delivered 3/16

3/12......1 beauty item ordered.....delivered 3/16

3/12......1 clothing item ordered......delivered 3/16

3/16......2 shoes ordered......delivered 3/20

3/16.....2 jewelry items ordered......delivered 3/22

3/19......3 clothing items ordered.....delivered 3/28

3/24......1 electronic item ordered....delivered 3/28

3/24......1 handbag ordered.....delivered 3/29

3/30.......3 clothing items ordered......in process

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@sunshine45 wrote:

i guess i am one of the few who has had no major issues......9 days was the longest period of time from ordering to delivery.

i am looking back through my march purchases:

3/2.....3 clothing items ordered, delivered 3/8

3/2......1 clothing item, 1 shoe ordered, delivered 3/8

3/2......accessory ordred, delivered 3/8

3/8......2 clothing items ordered, delivered 3/14

3/12....1 kitchen item ordered......delivered 3/16

3/12......1 beauty item ordered.....delivered 3/16

3/12......1 clothing item ordered......delivered 3/16

3/16......2 shoes ordered......delivered 3/20

3/16.....2 jewelry items ordered......delivered 3/22

3/19......3 clothing items ordered.....delivered 3/28

3/24......1 electronic item ordered....delivered 3/28

3/24......1 handbag ordered.....delivered 3/29

3/30.......3 clothing items ordered......in process

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Consider yourself lucky!  I was told a of 3/22 and didn't get it until 3/30.

[Anonymous032819]

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@sunshine45 wrote:

i guess i am one of the few who has had no major issues......9 days was the longest period of time from ordering to delivery.

i am looking back through my march purchases:

3/2.....3 clothing items ordered, delivered 3/8

3/2......1 clothing item, 1 shoe ordered, delivered 3/8

3/2......accessory ordred, delivered 3/8

3/8......2 clothing items ordered, delivered 3/14

3/12....1 kitchen item ordered......delivered 3/16

3/12......1 beauty item ordered.....delivered 3/16

3/12......1 clothing item ordered......delivered 3/16

3/16......2 shoes ordered......delivered 3/20

3/16.....2 jewelry items ordered......delivered 3/22

3/19......3 clothing items ordered.....delivered 3/28

3/24......1 electronic item ordered....delivered 3/28

3/24......1 handbag ordered.....delivered 3/29

3/30.......3 clothing items ordered......in process

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Nine (9) days?

That sounds reasonable.

[sunshine45]

@Leelee1123 

then i guess that delivery times are subjective.....and i dont find those number of days to be too long at all. have had other companies, including amazon have longer delivery times that some of the delivery times i mentioned.