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Regular Contributor
brcala
Posts: 219
Registered: ‎03-10-2010

PROCESSING

‎02-01-2023 11:30 AM

The Q used my credits instead of my M/C so I immediatelly called to fix and said they couldn't. It wasn't even 5 minutes. Item not even on air yet. Sent to finance to fix, but 2 dys later nothing. I calaled to cancel up to 1 hr with no problem, how can it be too late after five minutes. Help!

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Respected Contributor
cjm61
Posts: 3,068
Registered: ‎09-07-2014

Re: PROCESSING

‎02-01-2023 11:47 AM

@brcala Is there a problem using your credits before your CC? I guess I am not clear as I don't see a problem with this procedure. I always use my credits first, or it is automatic, with QVC as well as most other retailers. 

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Honored Contributor
Love my grandkids
Posts: 15,219
Registered: ‎11-24-2013

Re: PROCESSING

‎02-01-2023 12:44 PM

@brcala What's the big deal that they used your credits?

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Regular Contributor
brcala
Posts: 219
Registered: ‎03-10-2010

Re: PROCESSING

‎02-11-2023 07:11 PM

The big deal about the Q using my credits, is I DIDN'T WANT THEM TO. If they can't get it right, they need to fix it.

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