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howardandcraig
Posts: 1
Registered: ‎08-15-2020

Ordering using QCard

‎08-15-2020 10:43 AM

I can't order using my QVC card since I paid it off Why

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Honored Contributor
KingstonsMom
Posts: 19,658
Registered: ‎03-09-2010

Re: Ordering using QCard

‎08-15-2020 10:49 AM

@howardandcraig 

 

Email the QVCSocialTeam@QVC.com, for a quicker response to your question.

 

Welcome to the forums!

You never know how strong you are until being strong is the only choice you have.
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millieshops
Posts: 16,586
Registered: ‎03-09-2010

Re: Ordering using QCard

‎08-15-2020 10:54 AM

@howardandcraig Any chance you got a new expiration date on that card and didn't inform QVC?    I know their name is on the card, but I think those dates are controlled by Synchrony like any other cc by a department store.

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Respected Contributor
deeva
Posts: 4,400
Registered: ‎03-09-2010

Re: Ordering using QCard

‎08-15-2020 11:18 AM

Q cards don't have an expiration date. But I agree with millieshops, call Synchrony bank. 

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Esteemed Contributor
loriqvc
Posts: 7,111
Registered: ‎11-06-2011

Re: Ordering using QCard

‎08-15-2020 12:15 PM

@howardandcraig - What is the specific problem you are having? Is the card no longer showing up in your account? Is there an error message when you try to use the stored card number as your payment method? Something else?

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Esteemed Contributor
Anonymous032819
Posts: 6,120
Registered: ‎03-29-2019

Re: Ordering using QCard

‎08-15-2020 12:31 PM

How long has it been since you paid off your Q  card, and used it to buy something?

 

If the card has been inactive for a year or more, they will automatically close the account.

 

 

A lot of card companies do this, not just QVC.

 

 

So, if it's been over a year since you used the Q card, they may have closed your account due to inactivity.

The Sky looks different when you have someone you love up there.
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Esteemed Contributor
MalteseMomma
Posts: 5,094
Registered: ‎03-09-2010

Re: Ordering using QCard

‎08-15-2020 01:33 PM

Consider yourself   LUCKY!

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