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Frequent Contributor
Posts: 116
Registered: ‎01-01-2014

Haven't received an order.  Says it was delivered.  How can I cancel?

QVC Customer Care
Posts: 569
Registered: ‎06-14-2015

@Cherylou wrote:

Haven't received an order.  Says it was delivered.  How can I cancel?


@Cherylou  I'm sorry, please email us at QVCSocialTeam@qvc.com and we'll be happy to help.  

Frequent Contributor
Posts: 116
Registered: ‎01-01-2014

I can't get the email to send.

Will try again.

Frequent Contributor
Posts: 116
Registered: ‎01-01-2014

I cannot get the email address to work

Honored Contributor
Posts: 15,813
Registered: ‎07-26-2014

@Cherylou  Copy/paste the email address.  You probably did not type it correctly.

"Never argue with a fool. Onlookers may not be able to tell the difference."


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Regular Contributor
Posts: 238
Registered: ‎02-16-2019

Just get on the chat from the QVC website, that is a great way to get help.  I just tried the QVCSocialTeam@qvc.com email address and had no issue.

Regular Contributor
Posts: 238
Registered: ‎02-16-2019

Customer Service — QVC.com

 

This link should take you to the chat option

Contributor
Posts: 55
Registered: ‎07-11-2015

The same thing has happened to me too...I waited five days to see if it would show up & it hasn't.  So I called Customer Service today & it was all taken care of, another one is being issued to me at no cost & if the original one turns up, I will just send it back...

Always contact Customer Service when you have a problem, no need to post it on the Blogs of what to do!  

Frequent Contributor
Posts: 116
Registered: ‎01-01-2014

Problem solved!

Thanks QVC

Honored Contributor
Posts: 31,516
Registered: ‎08-19-2010

@Poopie     LOL  Unique name, there.