Customer Care

[Cherylou]

Haven't received an order.  Says it was delivered.  How can I cancel?

[Melvin-QVC]

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@Cherylou wrote:

Haven't received an order.  Says it was delivered.  How can I cancel?

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@Cherylou  I'm sorry, please email us at QVCSocialTeam@qvc.com and we'll be happy to help.  

[Cherylou]

I can't get the email to send.

Will try again.

[Cherylou]

I cannot get the email address to work

[Mz iMac]

@Cherylou  Copy/paste the email address.  You probably did not type it correctly.

[spumoni99]

Just get on the chat from the QVC website, that is a great way to get help.  I just tried the QVCSocialTeam@qvc.com email address and had no issue.

[spumoni99]

Customer Service — QVC.com

This link should take you to the chat option

[Poopie]

The same thing has happened to me too...I waited five days to see if it would show up & it hasn't.  So I called Customer Service today & it was all taken care of, another one is being issued to me at no cost & if the original one turns up, I will just send it back...

Always contact Customer Service when you have a problem, no need to post it on the Blogs of what to do!  

[Cherylou]

Problem solved!

Thanks QVC

[SharkE]

@Poopie     LOL  Unique name, there.