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Trusted Contributor
equss
Posts: 1,405
Registered: ‎07-03-2012

Order missing in cyberspace??

‎10-20-2017 02:44 PM

I placed an order a few nights ago when they had the 4 hr 4 easy pay offer.  I'm thinking it didn't go through because it isn't listed under order status and I never received an email.  Is there a chance it could still show... certainly don't want to reorder and end up being charged for two.  Has anyone ever had it take days..... I generally get an email within hours. Tia

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Super Contributor
Deb0509
Posts: 269
Registered: ‎05-27-2016

Re: Order missing in cyberspace??

‎10-20-2017 02:47 PM

I placed an order during one of those 4 hour 4 easy pay times and it didn't show up until the next day. Good thing that I noticed it because it was at a higher price than when I had ordered it!! You really have to watch things carefully.

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Honored Contributor
homedecor1
Posts: 12,723
Registered: ‎03-09-2010

Re: Order missing in cyberspace??

‎10-20-2017 02:47 PM

This has happened to me when I've ordered using my IPad.  I think order went thru but it didn't.  I would call CS they maybe able to see it or can let you know if it didn't.

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Anonymous
Posts: 0

Re: Order missing in cyberspace??

‎10-20-2017 02:50 PM

Hi @equss if you would like us to look into this for you email us at QVCSocialTeam@qvc.com with the Item Number if you do not have an Order Number. 

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