Customer Care

[CaryH]

Good Morning Q Mods. I moved in June but I updated my address on here. I've ordered other items and they came to my new address with no issues.

I just ordered a new item and for some odd reason it was sent to my OLD address, which I deleted from my account as my landlords sold it.

Can someone please contact me so we can get this taken care of?

Thank you.

[Anonymous]

Hi @CaryH I am so sorry this happened. I just sent you an email.

[ValuSkr]

Strange that happened.  I'm sure the new owners will enjoy whatever you sent; hope it was something good, like a food item.

[CaryH]

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@Anonymous wrote:

Hi @CaryH I am so sorry this happened. I just sent you an email.

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Thank you!  As soon as it comes through I will email back. I appreciate your help. 

[CaryH]

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@ValuSkr wrote:

Strange that happened.  I'm sure the new owners will enjoy whatever you sent; hope it was something good, like a food item.

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It was just a set of K45889.

[CaryH]

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@Anonymous wrote:

Hi @CaryH I am so sorry this happened. I just sent you an email.

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@Anonymous Its been an hour and I haven't received the email yet so could you please post the generic email address I can send an email to? Or is there a better way?

I can't call while I am at work so that option for me is out.

Thank you!

[Anonymous]

Hi @CaryH, I resent the email, but in case you do not get it you can email us at QVCSocialTeam@qvc.com