Customer Care

Quick links
Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply
Regular Contributor
SammySiamese
Posts: 179
Registered: ‎11-03-2014

Order disappeared!!

‎11-07-2017 12:24 AM

Hello: Is QVC having problems with online ordering?? I placed an order and it disappeared. I don't want to place two orders is there an issue tonight online??

 

Report Inappropriate Content
Message 1 of 4 (1,137 Views)
Reply
0 Hearts
Esteemed Contributor
esmerelda
Posts: 6,527
Registered: ‎03-10-2010

Re: Order disappeared!!

‎11-07-2017 12:27 AM

@SammySiameseI had the same issue last week.  I re-ordered with on check status.  About an hour later, my original order showed up.  I left the second one on check status but will cancel it when the first one gets here.  I want to be sure I get it!!

*********************
Keepin' it real.
Report Inappropriate Content
Message 2 of 4 (1,129 Views)
Reply
0 Hearts
QVC Customer Care
QVC Customer Care
Wayne-QVC
Posts: 731
Registered: ‎06-14-2015

Re: Order disappeared!!

‎11-07-2017 12:31 AM

@SammySiamese I will need the item number you ordered, but the last item I see ordered is the LOGO pants that were canceled.

Report Inappropriate Content
Message 3 of 4 (1,112 Views)
Reply
0 Hearts
Respected Contributor
GSPgirl
Posts: 3,356
Registered: ‎01-03-2012

Re: Order disappeared!!

‎11-07-2017 07:17 AM

Yes, yes, and yes!  They said I cancelled a big order and I didn’t.  Way to go QVC!

Report Inappropriate Content
Message 4 of 4 (1,000 Views)
Reply