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Honored Contributor
Pecky
Posts: 10,194
Registered: ‎03-10-2010

Order Cancelled Twice!

‎03-01-2024 12:42 PM

I had ordered a pair of NYDJ jeans a few days ago.  I went to check to see if it shipped and it showed cancelled which I did not do.  I contacted CS and they reinstated it for me.  I looked today and again it was cancelled.  Is anyone else having this issue?

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Trusted Contributor
KingstonMom
Posts: 1,860
Registered: ‎05-20-2023

Re: Order Cancelled Twice!

[ Edited ]

‎03-01-2024 12:52 PM - edited ‎03-01-2024 12:52 PM

They probably are no longer available in your requested size/color.

 

I would contact the Social Team at QVCSocialTeam@QVC.com, giving them all details (such as order #, Item#, etc.)

 

They can look into it and tell you what's going on.

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Esteemed Contributor
weezer111
Posts: 6,986
Registered: ‎07-25-2013

Re: Order Cancelled Twice!

‎03-01-2024 03:26 PM

SO SORRY THAT IS HAPPENING TO YOU PECKY!

VERY STRANGE AND WONDERING WHO IS CANCELLING YOUR ORDER.

I NORMALLY GET A CONTACT CS IF INVENTORY RAN OUT AND IT IS NO LONGER AVAILABLE A COUPLE OF DAYS AFTER PLACING MY ORDER.

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Honored Contributor
Pecky
Posts: 10,194
Registered: ‎03-10-2010

Re: Order Cancelled Twice!

‎03-01-2024 04:27 PM

Thank you @weezer111 .  When I spoke to CS they said that it comes right from the vendor and when they checked it was sold out but not showing here.  I wish they just would of sent me an email saying it was out of stock instead of just canceling it twice.  Have a great weekend!! 

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