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Super Contributor
Posts: 464
Registered: ‎03-10-2010

WHAT HAPPEN TO ORDER STATUS ON TOP OF MY PAGE?

IT DISAPPEARED AND I CANNOT CHECK MY ORDERS AT ALL.

QVC PLEASE LOOK INTO THIS ASAP!!!!

HAVING SO MANY PROBLEMS ON QVC PAGE...

Honored Contributor
Posts: 11,111
Registered: ‎03-09-2010

I'm using my MacBook Pro and have no problem seeing order status.

Honored Contributor
Posts: 69,382
Registered: ‎03-10-2010

@dancing 522queen    Go to My Account, then Order Status.

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 69,382
Registered: ‎03-10-2010

@dancing 522queen    Many people who have problems with the Q website are Safari users who have good luck downloading and temporarily using another browser.

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 11,111
Registered: ‎03-09-2010

I regularly use Safari on my MacBook Pro and only rarely have a problem with the Q site. If an issue does occur, I switch to Firefox.

Respected Contributor
Posts: 3,661
Registered: ‎07-18-2013

@dancing 522queen You can click on My Account and then Order Status.  I only have My Account at the top of my page on my IPad Pro.  Not hard to do.

If my dog doesn't like you, neither do I.
Honored Contributor
Posts: 69,382
Registered: ‎03-10-2010

 


@Krimpette wrote:

I regularly use Safari on my MacBook Pro and only rarely have a problem with the Q site. If an issue does occur, I switch to Firefox.


@Krimpette    That's exactly what I suggested she do.  Most of the complaints here about not being able to view things on QVC come from Safari users.

 

Too bad the OP can't bother to come back and acknowledge the efforts to help her.  Rude.

New Mexico☀️Land Of Enchantment
Super Contributor
Posts: 464
Registered: ‎03-10-2010

I DO NOT HAVE SAFARI.. I HAVE BEEN TYPING  IN ORDER STATUS TO GET

ON, BUT IT IS QUICKER WHEN  IT WAS ON TOP OF THE MAIN PAGE TO JUST CLICK ON IT... 

Super Contributor
Posts: 464
Registered: ‎03-10-2010

Kachina624,  I agree with you!

Honored Contributor
Posts: 19,486
Registered: ‎03-16-2010

@dancing 522queen wrote:

I DO NOT HAVE SAFARI.. I HAVE BEEN TYPING  IN ORDER STATUS TO GET

ON, BUT IT IS QUICKER WHEN  IT WAS ON TOP OF THE MAIN PAGE TO JUST CLICK ON IT... 


Interesting.

 

I don't think I've ever had the option to go directly to Order Status from the main page.  Like @Kachina624 says, I've always had to go through My Account first.