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Honored Contributor
ECBG
Posts: 44,347
Registered: ‎01-08-2011

Not Banned Yet, Can't Sign In

‎09-05-2022 10:12 PM

I am not banned, can easily get access on my desk top, but my cell has me as banned.  Good grief!

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QVC Customer Care
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Beth-QVC
Posts: 2,960
Registered: ‎06-14-2015

Re: Not Banned Yet, Can't Sign In

‎09-05-2022 10:32 PM

@ECBG  apologies for any inconvenience! My error....

Beth QVC

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Esteemed Contributor
Sage04
Posts: 6,463
Registered: ‎07-10-2011

Re: Not Banned Yet, Can't Sign In

[ Edited ]

‎09-06-2022 12:16 PM - edited ‎09-06-2022 12:18 PM

@ECBG wrote:

I am not banned, can easily get access on my desk top, but my cell has me as banned.  Good grief!

 

@ECBG  you are not alone. This happens to me quite often. I usually restart my phone and try again and if that doesn't work, I go to another room and sign on and that works. I usually think it has something to do with the wi-fi or maybe my phone does not want me to sign on lol.

 

My desk top has never failed me.

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