Customer Care

[spent2much]

It only shows the item that is on the air currently.  There are no "Items Recently on Air" items listed.  What gives?

[geezerette]

Um, maybe because the show just started and they've only showed one item so far?

I can see the previous shows product listings, if that's what you mean.

[Kachina624]

I'm seeing them just fine including the show currently on air. 

[spent2much]

Hmmmm... it's very strange.  Quite often this happens when I try to view items recently on air on QVC2.  And it's not just because it's the first item shown.  It happens continuously in 2 different browsers.  It has never happened with QVC.  One of life's mysteries, I guess.

[loriqvc]

@spent2much - This has actually been happening for years—not sure why they have never fixed it since it has been noted in the forums many times. There are three tricks you can employ to see the items:

• If you wait until about five minutes into the next show and then click back into
   the Items Recently on Air for the previous show, the items almost always appear.

• During the show, go to the "Watch QVC2 TV" page and scroll below the image of
   the live feed; you can typically find the eight most recently aired items there (this
   may encompass items from a previous show depending on when you look).

• Check out the QVC app. For whatever reason, the Items Recently Aired list there
   not only displays all the recent items, but it also offers options for sorting by show
   and/or channel as needed.

Hope that helps! 

[Kachina624]

@spent2much    Have you tried temporarily switching to a different browser? 

[Patriot3]

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@spent2much wrote:

It only shows the item that is on the air currently.  There are no "Items Recently on Air" items listed.  What gives?

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@spent2much  Check your time zone.  It does that to me all the time.  Now when I go to "Items, etc" I always check what zone they have me in.  I want EST or EDT and they are always changing it.

[skatting44]

This happens frequently . Many times , I do not want to watch because of the various Hosts that are yell talkers or goofy , so I just go online and look at what is presented . Alot of times, only one item is listed . Guess, there's a delay in their IT  staff loading the products online that are presented.

[spent2much]

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@Patriot3 wrote:

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@spent2much wrote:

It only shows the item that is on the air currently.  There are no "Items Recently on Air" items listed.  What gives?

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@spent2much  Check your time zone.  It does that to me all the time.  Now when I go to "Items, etc" I always check what zone they have me in.  I want EST or EDT and they are always changing it.

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@Patriot3 WOW!  I never even noticed the time zone.  It did need changing.  Hope that helps.  THANKS SO MUCH!

[spent2much]

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@Kachina624 wrote:

@spent2much    Have you tried temporarily switching to a different browser? 

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@Kachina624 Yes, I got the same results in Edge and Chrome.  I think Patriot has solved my problem.