Customer Care

[Renata22]

The prices are listed wrong. They have one price on the list & when you click through it changes & is a lot more.

[KingstonsMom]

I just checked and the prices are the same price on the list and on each item. Maybe try clearing your cookies.

[TexasMom1]

Clearing my cookies did not work for me. I email the Social Team and waiting for an answer on this price. I noticed this on A351465.

[Cindy-QVC]

@Renata22 We've sent you an email. Cindy

[phoenixbrd]

@Renata22, @Cindy-QVC    You are correct and same situation with the Linea trenchcoat, wish it was in my size at the LTS price....only on waitlist

[Lisa Y]

@Renata22   
I am having the same problem. There is a Diamonique baguette ring list for $14.09 in LTS, but when I click on it, it is now over $28.

I have clicked on quite a few items and they have the same issue. Very disappointing.

[loriqvc]

The items currently listed are the same from yesterday's/last week's batch; perhaps when we hit the stated launch time of 11 a.m. ET, the options will be updated and correct for today/this week.

[Angelmanmom]

I just tried the chat and no answer there.....almost all of the prices are wrong.  It looks like the site wasn't reset for the new week.  Honestly, I don't understand how QVC has SO many IT issues.........you can't click and buy when the prices are wrong.....so frustrating.

[loriqvc]

Not sure if anyone checked back later in the day, but the list has been updated and all the prices seem correct.

[Renata22]

@Cindy-QVC  for some reason it never got to me.