Customer Care

[Anonymous]

I am so sorry @JollyRancher  I check the orders from 3/14 and they cannot be canceled. I am sorry.

[Anonymous]

Hi @jnb0903 I am so sorry, just saw your post. I check the orders placed on 3/13 and those that were not canceled shipped today. 

[jnb0903]

They shipped about an hour after I posted so that just seems to be good luck. Thanks for checking on it for me. 🙂

[SharkE]

@Anonymous  I ordered A199936 on the 15th any chance it will get processed ?

[Vianney]

@Anonymous

Can you find out why there is such a dely in shipping? I too have an order from that time frame. It seems there is a glich in the system that needs to be addressed.

[twinsister]

Add me to the list of customers with orders "in process" - one is from March 14th and the other is from March 15th.   I can understand when it is a TSV and there are thousands and thousands of orders to be shipped, but what is happening now is awful.

[SharkE]

Wouldn't be tolerated at Amazon. Heads would roll.

[Anonymous]

I am so sorry @Vianney there is a delay in shipping about 2 to 4 days.  If you give me the item number I will check on it for you.

[MalteseMomma]

Well here I am again,in the same predicament.

My GD wanted the same outfit /same color so I reordered it! 

5 days ITP  ... and of course I cannot cancel the order!!! 

Never again...I am soooooooooooooooooooo done!!!!!!

[Anonymous]

Hi @MalteseMomma  checked that order and everything was loaded on the truck today. A tracking number should be available soon.