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Regular Contributor
Ms Tink
Posts: 192
Registered: ‎02-21-2015

Need a Customer Service Person OR MOD

[ Edited ]

‎07-14-2020 12:24 PM - edited ‎07-14-2020 08:22 PM

Update!! Everything is now good! Than you QVC!!!

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Occasional Contributor
KatTx
Posts: 8
Registered: ‎11-01-2011

Re: Need a Customer Service Person OR MOD

‎07-14-2020 01:03 PM

I've had the same issue...never received package because it was sent to another state.  I did finally get into customer service, but had to try many times.  When I finally got someone to answer it was after waiting on phone for over 30 minutes and I called right around 8 in the morning. I just put my phone on speaker until someone answered.  I'm currently waiting on another package that was ordered in mid June but it seems to be sitting in one spot.  Just bad times.  Hope you get your issue resolved.

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Honored Contributor
Love my grandkids
Posts: 15,219
Registered: ‎11-24-2013

Re: Need a Customer Service Person OR MOD

‎07-14-2020 01:05 PM

@KatTx @Ms Tink Best way to contact a Mod for help is to send an email as follows:

 

QVCSocialTeam@qvc.com

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Regular Contributor
Ms Tink
Posts: 192
Registered: ‎02-21-2015

Re: Need a Customer Service Person OR MOD

[ Edited ]

‎07-14-2020 01:12 PM - edited ‎07-14-2020 01:24 PM

@Love my grandkids 

Thank you so much!!!!

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New Member
TPhill
Posts: 1
Registered: ‎07-14-2020

Re: Need a Customer Service Person OR MOD

‎07-14-2020 01:44 PM

Thank for the email address.  I am having the same issues as the other customers.

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