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Contributor
queen Betty
Posts: 46
Registered: ‎02-23-2013

NOT getting canclation e mail

‎10-31-2016 12:59 PM

Hello

Is anyone else not getting a cancelation e-mail when an order has been cancled?

I ordered an item, or tried to online, could NOT, then called it in and latter I got an order confirmation via e-mail twice. I only wanted one.  Called to cancel it, NO cancled e mail

came through. So FRUSTRATED with this web site!

queen betty

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Honored Contributor
QVCkitty1
Posts: 15,884
Registered: ‎05-23-2015

Re: NOT getting canclation e mail

‎10-31-2016 02:22 PM

I cancelled an order recently, and didn't get an email. I had to go back to my order history to make sure it was indeed cancelled.

" You are entitled to your opinion. But you are not entitled to your own facts."
Daniel Patrick Moynihan
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Respected Contributor
DJs mom
Posts: 3,449
Registered: ‎06-06-2012

Re: NOT getting canclation e mail

‎11-01-2016 10:39 AM

I canceled an order yesterday and never received a cancelation email. I went to my order status and it does say canceled. I also called CS and they told me it was canceled. However the amount is still pending on my card. Maybe it will drop off today. I'll definitely keep an eye out for it.

***It's ok not to be ok***
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