Customer Care

[nomar]

I had to get nasty and vent somemore to the Q, but today my own reviews are back. Wonder if all the mix up came due to the new format on reviews. Anyway, I am pleased.

[dooBdoo]

            Great news, @nomar!   I’m glad you followed up and got good results!😊   @NickNack might want to check and see if her reviews were restored, too.    Thanks for the update...  happy dance! 

             

[NickNack]

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@dooBdoo wrote:

            Great news, @nomar!   I’m glad you followed up and got good results!😊   @NickNack might want to check and see if her reviews were restored, too.    Thanks for the update...  happy dance! 

             

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@dooBdoo  Not sure how @nomar got hers back, but mine are still not there when I check the way you told me to.

[Justice4all]

I still am getting no reviews

[Justice4all]

Not only am I still getting no reviews, but don't even have the option of posting reviews, and I was planning to post 5 star ones!

[dooBdoo]

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@Justice4all wrote:

Not only am I still getting no reviews, but don't even have the option of posting reviews, and I was planning to post 5 star ones!

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            Hi, @Justice4all!❤️   The posters on this thread are posting a follow-up to another thread, referring to their own reviews that had been "merged" with other customers with identical usernames.   Duplicate nicknames were causing a problem.

Here's that thread:

"Not my reviews!"

https://community.qvc.com/t5/Customer-Care/Not-my-reviews/m-p/4867945#M26786

            However, on the topic of not being able to read or post reviews, I wonder if it could be related to your device?   You mentioned on another thread that you have an older iPad -- which model do you have, and what version of the operating system are you using?   

            For comparison, I can view the reviews with my 2012 iPad 3 with the most current version available for it  --  iOS 9.3.5  --  using Safari browser.   (Also with my iPad 6, v. iOS 11.4.1, with Safari, and Mac, v. macOS 10.13.6, using the Chrome browser.)   

[Justice4all]

@dooBdoo

Thanks, as always, for your kind attention...I know a new system is coming out this month, so I'm going to wait.....

[dooBdoo]

You're welcome, @Justice4all!😊