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Respected Contributor
CLHS68
Posts: 2,070
Registered: ‎03-23-2010

My order

‎03-20-2018 09:37 PM

@qvc customer care

 

Could you check on why my order has not shipped? It was to ship 3/19. I emailed & they said to call that they could not get autherazation on my Q card. I have used this card with no problems. So I called & she said it was in process & would be shipped but it has been in process for days. If I won't get this for Easter I do no want it. I would appreciate if you could check it out.

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QVC Customer Care
QVC Customer Care
Beth-QVC
Posts: 2,926
Registered: ‎06-14-2015

Re: My order

‎03-20-2018 09:46 PM

@CLHS68

I am sorry that your order has not shipped as of yet. It looks like it should ship out within the next 48 hours which would get it there in plenty of time for Easter. I will monitor this for you and get back to when I know what is holding this up. 

Beth QVC

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Respected Contributor
CLHS68
Posts: 2,070
Registered: ‎03-23-2010

Re: My order

‎03-20-2018 10:01 PM

@Beth-QVC Thank you. Do you know what was wrong wwith my Q card?

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QVC Customer Care
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Beth-QVC
Posts: 2,926
Registered: ‎06-14-2015

Re: My order

‎03-20-2018 10:05 PM

@CLHS68

No I cannot actually see that but it sure looks like it was just a glitch on our end. So again I am sorry for the delay but will follow this up.

Beth QVC

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