Customer Care

[homedecor1]

@Beth-QVC or other CS moderator:

I can't track this box.  The mailman picked up  I did get the USPS receipt but when I enter in "track order" I get the message "hmmm something went wrong..." or "tracking number not found".

I sent all info to QVCeasyreturns.com and still not have received confirmation.  #92023901007602700261665338

Can you track -- Thank you. (I have pictures of all return invoices & how packed in box).

[Beth-QVC]

@homedecor1 

Please send an email to QVCSocialTeam@qvc.com and include the order number(s) returned in that box.

Beth QVC

[homedecor1]

@Beth-QVC 

as always ty!!! I will🙂

homedecor1

[homedecor1]

@Beth-QVC 

thank you for checking my order & I see ALL the returns have been processed.

It appears although they were sent in 1 BOX I was charged $6.95-$8.95/item for return fees.

Although, I could be wrong as QVC never gives you the "breakdown" as to how they figure the return.  It doesn't even give me the "original" breakdown...it only states "refund" amount. 

But, frankly a .56 refund is ridiculous ...something can't be right.

Please see if QVC accounting can send me the breakdowns as I surely can't figure it out even if they were on "ez pay" something seems WRONG...

or can you send me personal email I did send earlier to qvc with no reply as yet.

THANK YOU,

homedecor1

[homedecor1]

I received refunds but:

It appears although they were sent in 1 BOX I was charged $6.95-$8.95/item for return fees.

Although, I could be wrong as QVC never gives you the "breakdown" as to how they figure the return.  It doesn't even give me the "original" breakdown...it only states "refund" amount. 

But, frankly a .56 refund is ridiculous ...something can't be right.

Please see if QVC accounting can send me the breakdowns as I surely can't figure it out even if they were on "ez pay" something seems WRONG...

or can you send me personal email I did send earlier to qvc with no reply as yet. 

10/3/20

[homedecor1]

10/7/20

Mods (or qvcsocialteam@qvc.com)

I have tried and tried to get answers.....no one answers cs line or wait times are ridiculous.

I've attempted to reach mods here ...to no avail🤔☹️.  I also sent email to qvcsocialteam@qvc.com -- still no reply.

again I'm asking a mod to look at these returns and email me your findings.

Thank you