Customer Care

[x Hedge]

I don't EVER ( like NEVER!!) intentionally tap the red notification square next to my icon,
and I'm extremely careful not to tap it accidentally.

It sits at a steady, unchanging " 99+ ".

Today as I was trying to get to my settings to see if I could make the now microscopic, size 1 type look any larger , I was mortified when the screen showed those amber notifications.

No mouse, no cursor. Not my error. I was opening settings and notifications filled the screen.

Please restore the solid red " 99+ " square. I don't care what notifications are saved or lost to do so, as I never view them anyhow.

Thank you.

[Melvin-QVC]

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@x Hedge wrote:
I don't EVER ( like NEVER!!) intentionally tap the red notification square next to my icon,
and I'm extremely careful not to tap it accidentally.

It sits at a steady, unchanging " 99+ ".

Today as I was trying to get to my settings to see if I could make the now microscopic, size 1 type look any larger , I was mortified when the screen showed those amber notifications.

No mouse, no cursor. Not my error. I was opening settings and notifications filled the screen.

Please restore the solid red " 99+ " square. I don't care what notifications are saved or lost to do so, as I never view them anyhow.

Thank you.

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@x Hedge  Unfortunately, we have no way of restoring the notifications.  If they are not something you care to view, simply click out of them and on to somethnig else.  i'm sorry for any confusion. 

Melvin, Customer Care

[kitcat51]

Hi Melvin, Is there anyway to make the print larger? It's so small it's giving me a headache. Before the website update it was the perfect size. Thanks! @Melvin-QVC

[x Hedge]

@Melvin-QVC, is there a way to make that red box not appear on the screen at all?
I don't care if you don't restore the notifications.
What I want is that that solid steady unchanging status.
Its the flickering as the numbers tick by that gets me.
NO box at all would work too.
Thanks.

[Melvin-QVC]

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@kitcat51 wrote:

Hi Melvin, Is there anyway to make the print larger? It's so small it's giving me a headache. Before the website update it was the perfect size. Thanks! @Melvin-QVC

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@kitcat51  What device are you using?  When I view the website on my phone I can make it larger but it automatically fits to screen.  I'm not sure what issues you're having and why.  

[kitcat51]

I'm using the tablet I always use & I've tried but can't make the print larger. There have been several threads about the small size print... hasn't anyone who handles the website issues noticed? Thanks for your time & help Melvin. @Melvin-QVC

[GCR18]

@Melvin-QVC. It seems to be tablets.  Others that posted have ipads.  I have a kindle.  The sizing is very small.  It doesn't fit the screen.  It started yesterday.

[Melvin-QVC]

@kitcat51  @GCR18  if the screen you're viewing is covering the entire screen, not a portion of the screen and the font is small, I can only report this as an issue.  I'm not sure if it's a settings issue, if it's only happening when viewing our website... again, I must ask... have you cleared cache and cookies... closed that page, refreshed... I'm trying everything I can think of...   

[kitcat51]

It's the full screen & only happening on the QVC website. Please report the small print issue since it's happening to others too. Thank Again Melvin & have a good night. @Melvin-QVC 

[Moonchilde]

@Melvin-QVC With the website/forum changes, those of us on tablets and phones have lost the ability to adjust sizing/viewing on the forum.

Previously, I could use the standard finger/hand gestures on my iPad screen to enlarge something - that is disabled now. It is only on this website, nowhere else. 

So, besides the fact that some are having new teeny-tiny font issues (I have seen it but it’s not that way in most of my viewing), now there is no way for mobile device users to compensate and enlarge text at all. The forum has many elderly users with sight issues and this shuts them out. 

I just cleared my cache and cookies and it made no difference.