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Contributor
TennJackie
Posts: 39
Registered: ‎11-06-2014

Mods pleae help

‎02-02-2021 01:45 PM

I ordered H371850 Green candle warmer, and I received H371854 Slate color.  I dont want the wrong color one. TY in advance for your assistance.

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Love my grandkids
Posts: 15,219
Registered: ‎11-24-2013

Re: Mods pleae help

‎02-02-2021 01:54 PM

@TennJackie Send an email to:

 

QVCSocialTeam@qvc.com with you name, accout info and the nature of the problem. They are great at resolving these issues!

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QVC Customer Care
QVC Customer Care
Susan-QVC
Posts: 1,682
Registered: ‎06-14-2015

Re: Mods pleae help

‎02-02-2021 02:03 PM

@TennJackie wrote:

I ordered H371850 Green candle warmer, and I received H371854 Slate color.  I dont want the wrong color one. TY in advance for your assistance.

@TennJackie  I am sorry you've received the incorrect item, unfortunately we have no stock to send you out the correct item H371850, I will issue a refund for you now. 

My apologies again,

Susan

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