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Honored Contributor
Posts: 15,886
Registered: ‎05-23-2015

Mods, order question

[ Edited ]

I ordered A350376,  on Feb. 16.  The EDD. was 2/21. The tracking stopped on 2/18. Could you tell me the new EDD ?

" You are entitled to your opinion. But you are not entitled to your own facts."
Daniel Patrick Moynihan
QVC Customer Care
Posts: 706
Registered: ‎06-14-2015

@QVCkitty1 wrote:

I ordered A350376,  on Feb. 16.  The EDD. was 2/21. The tracking stopped on 2/18. Could you tell me the new EDD ?


Good morning @QVCkitty1  thank you for posting in our Community Customer Care forum and for your recent order. I apologize that this order has caused you concern. Tracking does indicate that it on the way, our system indicates no further action can be taken till after 2/26. I'm confident that we will see more updating on this order over the weekend and I will continue to monitor this order for delivery. ~Kim

Honored Contributor
Posts: 15,886
Registered: ‎05-23-2015

@Kim-QVC wrote:

@QVCkitty1 wrote:

I ordered A350376,  on Feb. 16.  The EDD. was 2/21. The tracking stopped on 2/18. Could you tell me the new EDD ?


Good morning @QVCkitty1  thank you for posting in our Community Customer Care forum and for your recent order. I apologize that this order has caused you concern. Tracking does indicate that it on the way, our system indicates no further action can be taken till after 2/26. I'm confident that we will see more updating on this order over the weekend and I will continue to monitor this order for delivery. ~Kim


@Kim-QVC  Thank you for your prompt reply.
" You are entitled to your opinion. But you are not entitled to your own facts."
Daniel Patrick Moynihan