Customer Care

[Pearlee]

@QVC-Social Mods, I've been getting intermittently - certainly not every time - I try to respond to a post the following message inside of a pink box.  I do get to reply to the thread I'm trying to rply to whcn I "click here" but what's up with this message I keep getting (again not every time) in pink about moving the threads?   These aren't threads that the Mods have locked or deleted - I know I am unable to respond to those.

We've moved! The page you are attempting to view is no longer available. Click here to visit the new Community!

If you have any questions about the new Community, feel free to email us at: QVCcommunity@qvc.com.

[RoughDraft]

In my experience, it means a thread has been locked or deleted...no longer active.

[alliswell]

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@Pearlee wrote:

@QVC-Social Mods, I've been getting intermittently - certainly not every time - I try to respond to a post the following message inside of a pink box.  I do get to reply to the thread I'm trying to rply to whcn I "click here" but what's up with this message I keep getting (again not every time) in pink about moving the threads?   These aren't threads that the Mods have locked or deleted - I know I am unable to respond to those.

We've moved! The page you are attempting to view is no longer available. Click here to visit the new Community!

If you have any questions about the new Community, feel free to email us at: QVCcommunity@qvc.com.

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Not often, but occasionally, when attempting to respond to a post, I've had that same type of "pink" message that you describe, @Pearlee . . .

I think it might be some sort of a "glitch" within the system . . . or .  . . another unsolved mystery [lol].

[Pearlee]

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@RoughDraft wrote:

In my experience, it means a thread has been locked or deleted...no longer active.

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@RoughDraft That isn't it, as I posted in my first post requesting the Mods to help.The threads have been open, active threads.   So you probably haven't experienced exactly what I'm describing.

[luv-the-Q]

I also get that sometimes, but not just when I am trying to reply.  I've gotten it when I try to go to a certain category on the forum list.

[Pearlee]

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@alliswell wrote:

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@Pearlee wrote:

@QVC-Social Mods, I've been getting intermittently - certainly not every time - I try to respond to a post the following message inside of a pink box.  I do get to reply to the thread I'm trying to rply to whcn I "click here" but what's up with this message I keep getting (again not every time) in pink about moving the threads?   These aren't threads that the Mods have locked or deleted - I know I am unable to respond to those.

We've moved! The page you are attempting to view is no longer available. Click here to visit the new Community!

If you have any questions about the new Community, feel free to email us at: QVCcommunity@qvc.com.

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Not often, but occasionally, when attempting to respond to a post, I've had that same type of "pink" message that you describe, @Pearlee . . .

I think it might be some sort of a "glitch" within the system . . . or .  . . another unsolved mystery [lol].

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@alliswell I'm thinking it's a glitch too, which is one reason I'm contacting the Mods about it.  

[Pearlee]

Mods, and now I just tried to "heart" a post on a thread that is still open (thread below) and I got the following message in pink also:

Message Not Found

• The message you are trying to access is not available.

The thread (which people have posted on since I tried to heart the post so it's still open - at least at the time I'm writing this post):  That is the kind of message I get usually when a thread is locked or deleted but this thread is still open at the time I'm posting.

http://community.qvc.com/t5/TV-and-Movies/CBS-Sunday-Monday-quot-The-Case-of-JonBenet-quot/td-p/3136...

[Pearlee]

And again. I just clicked on the Community Care link and got this message in a pink box:

We've moved! The page you are attempting to view is no longer available. Click here to visit the new Community!

If you have any questions about the new Community, feel free to email us at: QVCcommunity@qvc.com.

[Mz iMac]

@Pearlee

Just saw that your post is 2 hrs old & to date, no mod has responded.  Unusual for tech issues.

Are you using a comp or mobile device when you get those errors?

Which iOS or OS are you using?

Which browser & version?

Have you tried restarting your device, browser and/or comp?

The above info is what the mods need to report your concerns to their IT department.

[Melania]

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@Mz iMac wrote:

@Pearlee

Just saw that your post is 2 hrs old & to date, no mod has responded.  Unusual for tech issues.

Are you using a comp or mobile device when you get those errors?

Which iOS or OS are you using?

Which browser & version?

Have you tried restarting your device, browser and/or comp?

The above info is what the mods need to report your concerns to their IT department.

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This site has been wonky but it looks the OP has been able to post this thread which is puzzling.