Customer Care

[Mom2Dogs]

@moderators.....I rarely use easy pay....if the item has 6 easypays, does the customer have the option of changing the easy pays to less than 6...mabe 4 works better for me, six is to many...in the order process is there a option to change to my preference?  Thanks.

[FranandZoe]

Yes they usually - online - give you a choice of how many payments you want to pay.

[KingstonsMom]

@Mom2Dogs 

No, at checkout you have the choice to use the number of easy pays offered or no easy pay (pay the full amount), but no ability to customize the number of easy pays. 

[jackthebear]

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@Mom2Dogs wrote:

@moderators.....I rarely use easy pay....if the item has 6 easypays, does the customer have the option of changing the easy pays to less than 6...mabe 4 works better for me, six is to many...in the order process is there a option to change to my preference?  Thanks.

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no but you can pay off 1 or 2, or you used to be able to 

[Snowhite714]

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@Mom2Dogs wrote:

@moderators.....I rarely use easy pay....if the item has 6 easypays, does the customer have the option of changing the easy pays to less than 6...mabe 4 works better for me, six is to many...in the order process is there a option to change to my preference?  Thanks.

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@Mom2Dogs When checking out online there is a list of options for the # of payments.  One being 1 payment (payment in full) and then as you suggested 6 payments, and then there usually would be a third choice between the 1 payment and 6 payments, maybe 3 or 4 payments, it'll vary and it depends on the item.  The # of easy payments will vary from item to item.  You would select the payment plan that works best for you.

[Warrior2022]

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@Snowhite714 wrote:

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@Mom2Dogs wrote:

@moderators.....I rarely use easy pay....if the item has 6 easypays, does the customer have the option of changing the easy pays to less than 6...mabe 4 works better for me, six is to many...in the order process is there a option to change to my preference?  Thanks.

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@Mom2Dogs When checking out online there is a list of options for the # of payments.  One being 1 payment (payment in full) and then as you suggested 6 payments, and then there usually would be a third choice between the 1 payment and 6 payments, maybe 3 or 4 payments, it'll vary and it depends on the item.  The # of easy payments will vary from item to item.  You would select the payment plan that works best for you.

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That is only true if you tou paying by Qcard.

[loriqvc]

It's actually rare to get additional options even with a Q Card anymore; I typically only get the choices of full payment or six Easy Pays whenever the Q does its promotions.

[Warrior2022]

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@loriqvc wrote:

It's actually rare to get additional options even with a Q Card anymore; I typically only get the choices of full payment or six Easy Pays whenever the Q does its promotions.

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Wow.  so they did change that!  

Purchases subject to credit approval. If the number of Easy Pay installments offered on QCard purchases at the time of your purchase is higher than 3, you will automatically receive the higher number of Easy Pay installments. You will not be permitted to select a higher or lower number of Easy Pay installments than the number of Easy Pay installments offered on QCard purchases at the time of your purchase. Cannot be combined with other Easy Pay options.

[SharkE]

QVCSocialTeam@qvc.com