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Contributor
Ms Jean
Posts: 25
Registered: ‎11-30-2017

Moderator - Return Order Help Needed

[ Edited ]

‎07-11-2020 12:11 PM - last edited on ‎07-11-2020 02:36 PM by QVC Customer Care

I placed an order for A346909 on 04/13/2020, but I had an issue with the moisturizer. I used the Q Return Label provided,. Tracking shows it was picked up by Shipping Agent on 06/23/2020, but there is no further tracking shown. Is there a way to see why it has stalled? I have already made 3 installment payments, and the 4th is scheduled to be deducted on 07/19/2020. I would really appreciate some assistance in getting this resolved. I thank you in advance. Smiley Sad

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Honored Contributor
Mz iMac
Posts: 21,127
Registered: ‎07-26-2014

Re: Moderator - Return Order Help Needed

[ Edited ]

‎07-11-2020 02:30 PM - edited ‎07-11-2020 02:31 PM

@Ms Jean 

 

 

Suggest that you send an email to:  QVCSocialTeam@qvc.com

 

The  MODS will sort this out for you.

 

 

P.S.  Never post personal info on a public message board.  You need to edit your post to remove the tracking  # if a moderator has not done so already.

"Never argue with a fool. Onlookers may not be able to tell the difference."


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Ms Jean
Posts: 25
Registered: ‎11-30-2017

Re: Moderator - Return Order Help Needed

‎07-11-2020 02:59 PM

Thank you, @Mz iMac . I'm not on here a lot. Heart

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Honored Contributor
Mz iMac
Posts: 21,127
Registered: ‎07-26-2014

Re: Moderator - Return Order Help Needed

‎07-11-2020 03:06 PM

@Ms Jean   

 

 

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"Never argue with a fool. Onlookers may not be able to tell the difference."


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Ms Jean
Posts: 25
Registered: ‎11-30-2017

Re: Moderator - Return Order Help Needed

‎07-11-2020 09:29 PM

Thank you, @Beth-QVC for taking care of this for me.

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