Customer Care

Quick links
Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply
Frequent Contributor
TissyA
Posts: 93
Registered: ‎06-26-2010

Moderator Please Assist

‎07-10-2020 09:50 PM

QVC Moderator, 

 

I ordered A378085 Doll10 Sleep Treatment on 6-16, and although it finally did ship, the post office here tells me they never actually received the package. 

 

I am requesting a refund, after waiting many days for this. There is no more stock available. 

 

Thank you, 

 

Report Inappropriate Content
Message 1 of 2 (379 Views)
Reply
0 Hearts
QVC Customer Care
QVC Customer Care
Beth-QVC
Posts: 2,908
Registered: ‎06-14-2015

Re: Moderator Please Assist

‎07-10-2020 09:56 PM

@TissyA 

I am sorry for the delay in receipt of your product. I have refunded you $18.58 and cancelled all future easy pays. Current processing time for refunds is 3 to 5 business days.

Beth QVC

Report Inappropriate Content
Message 2 of 2 (365 Views)
Reply