Customer Care

[GabyBaby]

Received a Cook's Essentials 10 qt. non-stick pressure cooker/canner (non-electric) #K1131 several years ago as a gift.  Never used it but just opened it and there is no manual in the box.  I've had it several years and the site has removed the manual.  Where can I get a copy either online or hardcopy?  Product is useless without the manual.  Thanks.

[Kachina624]

@GabyBaby. At this late date, I doubt you'll be able to get the manual specific to your pressure cooker.  You need to check with CS.

If not, there are plenty of places you can Google  which give generalized instructions applicable for any stovetop PC.  They all operate pretty much the same.

[Desertdi]

I kinda doubt that anything non-electric comes with a "manual"....because it's not an appliance.

[loriqvc]

@GabyBaby - It looks like there is still a link for the manual in the old listing for that item, so even though it is no longer active, perhaps customer service would be able to find the file for you if you share the item number. There is also a separate service team for Cook's Essentials products, so if you start with regular customer service, they may be able to point you in the right direction. Good luck!

[GabyBaby]

Thanks!

[GabyBaby]

Thanks so much!

[Etoile308]

I don't know if you've already have done this, but have you taken the lid off and looked inside? Sometimes instructions are placed inside the item itself.

My only other suggestion would be if QVC or Cook's Essentials can't locate the information, perhaps trying watching some old YouTube videos about that model. They may talk about basic instructions in the video.

[ECBG]

You can also go to youtube and put in "How To Use Cook's Essentials 10 qt. non-stick pressure cooker/canner" and likely get a demo.

[depglass]

I have learned to promptly unpack any item from QVC, apparel or appliances especially.  I bought a food processor 20 years ago on waitlist.  There was no 15.00 rebate coupon, obviously the customer who ordered it first kept it.  20 years later I still remember that and it still bugs me.