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Trusted Contributor
Shogirl
Posts: 1,722
Registered: ‎12-06-2010

MODs - Please help with return

[ Edited ]

‎07-27-2020 11:19 AM - last edited on ‎07-27-2020 11:45 AM by QVC Customer Care

I have been unable to reach anyone in Customer Service regarding my return for refund, which hasn't posted yet.  Info below -

 

Order # received July 6

Ornament Wreath arrived with multiple broken balls

July 8 - Mailed with USPS, first class (my own postage)

 

It's on EZ pay and the next payment is scheduled for 7/31.

 

Any help on this matter would be greatly appreciated.  

 

Thank you very much!

 

 

 

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Honored Contributor
KingstonsMom
Posts: 19,658
Registered: ‎03-09-2010

Re: MODs - Please help with return

‎07-27-2020 11:22 AM

@Shogirl 

 

You can email the Mods directly by sending your info to QVCSocialTeam@qvc.com.

 

They respond pretty quickly and can work miracles with problems!

You never know how strong you are until being strong is the only choice you have.
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QVC Customer Care
QVC Customer Care
Cindy-QVC
Posts: 512
Registered: ‎06-14-2015

Re: MODs - Please help with return

‎07-27-2020 11:48 AM

@Shogirl Please email the tracking info to QVCSocialTeam@qvc.com and we'll take a look. Cindy

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Honored Contributor
SharkE
Posts: 36,213
Registered: ‎08-19-2010

Re: MODs - Please help with return

‎07-29-2020 01:13 PM

@Shogirl 

 

 

QVCSOCIALTEAM@QVC.COM

 

Made a note, this will work and the fastest way. Email to them   offline

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