Customer Care

[Venezia]

@Beth-QVC @Melvin-QVC or any other mod:

This is something that's been happening about the same length of time as all the other issues.

If I go to "Clearance" or "As Is" and want to look at more than one brand at a time, instead of bringing up only clearance or as is items, it brings up new items.

At first I wondered if I'd done something wrong (after using this facility for years and I'm not yet senile).  But every time I try to select more than one brand, it reverts to a general search of the brands.

For example:  try going to "As Is Clearance" and hitting the "more" button under the brands.  Then select any two or more.  I used "Quacker Factory" and "Kirk's Folly".  And up comes a list as if I'd just done a general search.  New items, full price.

The only way to get just "as is" or "clearance" items, is to select one brand at a time, which defeats the purpose of allowing the customer to select more than one brand.

This, on top of the never being able to sign out of the forums, is becoming more worrisome in regards to the security of the website.  Something is seriously wrong with this site.