Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
12-14-2020 09:01 PM - edited 12-14-2020 09:03 PM
Hello!
I ordered "As is" Set of 2 illuminated ceramic gingerbread houses item # H226332 on 11/07. They arrived 11/14 and when I took them out of the box I saw the corner on one house was broken off, so I immediately repackaged, printed a return label and dropped off at the post office 11/17. As you can see under "track your return" in the order info, this package was accepted and departed facility on 11/17. 11/18 it states "container unload" at my city.
What does that even mean? I understand there has been delays in returns, but the last scan on this item was almost a month ago in my home city.
Did this get lost at the post office? I usually always get a "your return is on the way" email when I send something back and I never received one for this package...
How long do I need to wait to get my return refunded?
Thank you for your assistance!
12-14-2020 09:43 PM
Contact QVCSocialTeam@qvc.com by email. When I contact them they immediately issue the refund. Good luck!
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2024 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788