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Occasional Contributor
cool2bcalm
Posts: 9
Registered: ‎03-09-2014

Lock and Lock Suggestion

‎08-27-2018 11:18 AM

How do I contact Lock and Lock to get a replacement bowl. I have tried several phone numbers with no luck. Another problem is I do not have the order number because it was so long ago. Chris has said to contact them and they will replace the piece, well how can you in this situation. All I have is the info on the bottom of the damaged piece which is Lock&Lock at the top 300ml/10 oz./0/32 QT. 7-4

HPL932 ... this is the only piece I need replaced the lid is not damaged. 

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Swedish Ivy
Posts: 34
Registered: ‎12-15-2011

Re: Lock and Lock Suggestion

[ Edited ]

‎08-27-2018 11:31 AM - edited ‎08-27-2018 11:31 AM

@cool2bcalm, have you tried going in to your account online at the top of the page and then click on status of accounts?   This will give you a list of all the items you have ordered.   I am not sure how far back you need to go but this might help in getting your order number.  Good luck.  

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Anonymous
Posts: 0

Re: Lock and Lock Suggestion

‎08-27-2018 11:49 AM

@cool2bcalm Here's the info: 

Lock & Lock CO., LTD
1137 E. 1st St.
Los Angeles, CA 90033
Phone: 844-527-9188
Hours of Operation; Monday to Friday; 10am to 5pm PST
Website: http://us.locknlock.com

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Occasional Contributor
cool2bcalm
Posts: 9
Registered: ‎03-09-2014

Re: Lock and Lock Suggestion

‎09-07-2018 03:24 PM

Thank you for your referral, I got the replacement piece. I was surpised with the quick response.Smiley Happy

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