Customer Care

[Jessa9]

I just talked on chat to a nice person named Sydney and they said the Lindt candy should be delivered next week.  I sure hope sk.  Why do they take orders they can't fill..

[Kachina624]

All food items are shipped by the vendors, and many of them seem to be having problems getting transportation to ship their merchandise.  It isn't just Lindt and its not a matter of product being unavailable.  Please consider the cirumstances.

[deeva]

You're better off buying a Lindt from the store. All the stores here have many displays of Lindts with large and smaller packages. 

[chlema]

@Kachina624 Yes, I do consider the circumsances but when you order something in Mid October to be delivered end of November and then all of a sudden it shifts to be delivered BY 12/5 and you get no further updates it can be annoying.  My memo yesterday from an email I received from the social team said that it looks like Lindt was having trouble fulfilling their orders.  I can cancel and probably will by tomorrow unless I see an up-to-date delivery date.

[chlema]

@deeva Yes, they're all over the place - but the QVC deal was a good buy and they had the cinnamon exclusively lol.

[Kachina624]

@chlema.  You're right,  they should notify you of the delay.  QVC does a poor job of communicating.

[chlema]

@Kachina624 They do, but the social team is awesome!

[deeva]

@chlema 

Wow, I've never seen the cinammon. Good to know.

[chlema]

Just checked - it's called cinnamon and spice.   Wonder if I'll ever get to try it lol.

[RespectLife]

Not to be mean, but I did get mine and the cinnamon IS really good.

Hope yours comes!

If not, CVS has the small bags on sale this week and a pretty good variety.  I picked up the Peppermint Cookie..4 bags!  That is a flavor I haven't seen anywhere else.

I have had an AD delivery of croissants In Process since OCT 19th.

Vendors just have not been able to fulfill all the orders.  I don't blame QVC for that...