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07-11-2019 04:36 PM
And another things about this issue....when I've asked for a free exchange (size/color) of an item, which QVC has been also touting since it decided not to charge and S&H to exchange an item, I noticed that my first item that didn't work out is "returned" according to my order status, and then a new one is shipped out at zero cost charged to my credit card for it. I wonder if Q is counting the "return" of the first item being exchanged for a different size or color as a "return" to count against a customer who gets the "ding" warning letter and then a closed account.
I don't know but this occurred to me last night.
07-16-2019 03:10 PM
I hope I don't get one. I have received quite a few items because I've gained weight. There is a big difference in sizing from one brand to another. I have returned & ordered on my own because I want to make sure my size is available. If it takes weeks to process my return for an exchange my size is gone! I also received a few items with obvious defects that I was not expecting. I love QVC & they have started to process orders quickly. The returns seem to take longer. Over all I am very happy to have found some unique items that I can't find locally.
07-16-2019 03:13 PM
07-16-2019 03:17 PM
I'm having a problem with size charts not being correct. So now I've been depending on reviews, but that's really not reliable. When an item is 2 inches off I am forced to return it. I do wish QVC would get the sizing correct. Tha's a big drawback of not being able to try it on in a store. I take tall's in many item & we do not have local stores that sell them. I have been forced to shop online. We do have a Kohl's opening soon & they carry tall clothing. I can't wait!
07-16-2019 03:19 PM
I agree! Then the hosts saying it's almost gone. You'll need to hurry on this one!
07-16-2019 03:21 PM
07-16-2019 04:37 PM
I’m new to the forum/blogs but not new to QVC. This post caught my attention, but what’s more off-putting to me is not the letter the op received, it’s the responses from some of you. Why so much hate? Why so much “why do you shop here then” ? Can you not just simply offer a suggestion or keep it moving? You don’t always have to add your two cents if it’s rude. No one wants to hear that. Some of you act like you’re the qvc police.. and for the ones who say I’ve not bought anything from the q in years or I don’t watch anymore... why’re you here? Stop hating on people, it’s exhausting
07-16-2019 04:43 PM
Welcome to the forums, @EdwinsIn!
07-17-2019 12:26 AM
Close an account for returns.....absolutely asinine!
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