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Occasional Contributor
ncalgal
Posts: 8
Registered: ‎06-08-2010

Late explanation

‎05-21-2019 04:54 PM

So, "they" read the comments.  This time, in general poor shipping service.  In my case, not just slow arrival.  BUT slow into system, so when bill arrives it includes returns sent weeks ago.  Deduct by yourself, items that have been returned, and you may get charged late fee.  Go figure.

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Respected Contributor
maximillian
Posts: 3,562
Registered: ‎03-12-2010

Re: Late explanation

‎05-21-2019 06:12 PM

Pathetic service.  QVC is on a slippery DOWNWARD slope.

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Honored Contributor
Kachina624
Posts: 69,803
Registered: ‎03-10-2010

Re: Late explanation

‎05-21-2019 07:17 PM

@ncalgal.  I seriously doubt "they" read our comments.  "They" were probably told people were up in arms about shipping issues.  There are Facebook QVC pages where I'm sure people were also commenting loudly.

New Mexico☀️Land Of Enchantment
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Valued Contributor
Warrior2022
Posts: 744
Registered: ‎05-31-2018

Re: Late explanation

‎05-21-2019 08:14 PM

At most banks a refund is not the same as a payment, unless of course nothing is owed.

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Respected Contributor
PinkyPetunia
Posts: 2,229
Registered: ‎03-09-2010

Re: Late explanation

‎05-22-2019 08:10 AM

Too little, too late from Q is my feeling.

 

Customers should be allowed to cancel if the orders don't ship out  after a few days.

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