Customer Care

[Mei]

I watched a Q presentation one time for a kunzite ring and the hostess said it had already been faded and the color would remain the same as what it was when QVC sold it. I don’t want to spend the money on a stone that will fade. Can someone from QVC answer this please?!  How are the stones "already faded"?  Thank you.

[Desertdi]

@Mei     If you Google "Kunzite", you will find the answer

[Kachina624]

@Mei    QVC employees, except for the board Moderators, don't participate here.  You can ask a question in the reviews section but a lot don't get answered. 

[gertrudecloset]

---

@Mei wrote:

I watched a Q presentation one time for a kunzite ring and the hostess said it had already been faded and the color would remain the same as what it was when QVC sold it. I don’t want to spend the money on a stone that will fade. Can someone from QVC answer this please?!  How are the stones "already faded"?  Thank you.

---

I recommend you google Kunzites.  They are treated gemstones.  Likely irradiated.  Some gemstone treatments are not permanent.  Go to a reliable source to check out everything you need to about the stone if you're concerned.  @Mei .

[77yangya]

---

@gertrudecloset wrote:

---

@Mei wrote:

I watched a Q presentation one time for a kunzite ring and the hostess said it had already been faded and the color would remain the same as what it was when QVC sold it. I don’t want to spend the money on a stone that will fade. Can someone from QVC answer this please?!  How are the stones "already faded"?  Thank you.

---

I recommend you google Kunzites.  They are treated gemstones.  Likely irradiated.  Some gemstone treatments are not permanent.  Go to a reliable source to check out everything you need to about the stone if you're concerned.  @Mei .

---

Oh no!  GAK!  Hopefully my Tanzanite collection doesn't fade.  That's a stone that's "cooked" to give it, its lovely color also.  I am quite interested in Kuntzite.  I saw a gorgeous one that did not need diamonds around it.  It was a rich, blush color.  A GOOD stone must be color saturated BUT be quite see through.  My Tanzanite collection is AAA NOT Quad A.   REAL Quad A is seriously expensive.  Triple A has pinks, reds, lavenders and mostly is a darkish periwinkle.  Looks amazing with a carat in diamonds around it.  Now, Quad A is ROYAL BLUE ONLY.  NO pinks,  reds or purples in it at all.  There is quite a difference.  Anyway, now that I said all that pa plap a pa,  (my made up word)  LOL.  I'm hoping my collection doesn't fade!!!!!  I din' know dat!!!!! LOL!  Seriously though I didn't.

[CalminHeart]

---

@Mei wrote:

I watched a Q presentation one time for a kunzite ring and the hostess said it had already been faded and the color would remain the same as what it was when QVC sold it. I don’t want to spend the money on a stone that will fade. Can someone from QVC answer this please?!  How are the stones "already faded"?  Thank you.

---

I have had a gorgeous kunzite ring for 12 years and the color is as vibrant as it was when I bought it. It was a quality stone so perhaps that is the difference from what Q is selling.

[LindaSal]

I also own a beautiful Kunzite ring DH gave me on our 10th anniversary, we have been married a lot longer than that now and that ring is still vibrant.

[Mei]

Thank you all for your responses. The ring is the one Jennifer Coffey presented, she purchased it herself. I have researched the stone, but still have my concerns.  It's good to hear from owners of kunzite that your stones are still beautiful. Thanks again!!

[grandma r]

Many gemstones are treated to enhance the color.  It's definitely "buyer beware ".    There is another shopping channel with a website that lists all gemstones, origins, treatments,  and care.  Very informative. 

Treated gemstones will fade with time and wear.  It's best to learn how to care for them.