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teacherd
Posts: 24
Registered: ‎01-18-2019

Item returned and not exchanged

‎06-24-2020 05:22 PM

Hi,

I received an item damaged so I sent it back for exchange. I have had no communication from QVC and today I see the item was returned and money was deducted from return price. I really want the item but the price is now different. How can you correct this situation?

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QVC Customer Care
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Wayne-QVC
Posts: 731
Registered: ‎06-14-2015

Re: Item returned and not exchanged

‎06-24-2020 07:54 PM

@teacherd I'm so sorry to hear you had that experience. Please e-mail usyour account information to QVCSocialTeam@qvc.com.

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teacherd
Posts: 24
Registered: ‎01-18-2019

Re: Item returned and not exchanged

‎06-25-2020 03:05 PM

Wayne, I do not know what user account information means, please clarify.

Thanks!

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