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Regular Contributor
Posts: 150
Registered: ‎08-26-2017

Is Customer Service Open Tonight???

I have been holding for 45 minutes and yes I would normally send an email to the social team but this is a matter that I need to address now unfortunately and with an actual human to understand what happend. 

Honored Contributor
Posts: 69,390
Registered: ‎03-10-2010

Re: Is Customer Service Open Tonight???

I think they're working from home at all kinds of weird hours.  I called about 1am MDT a few days ago and got a nice fellow who was able to fix my problem.  I only waited about 5 min.

New Mexico☀️Land Of Enchantment
Regular Contributor
Posts: 192
Registered: ‎03-14-2010

Re: Is Customer Service Open Tonight???

I tried for over an hour and could not reach a person last eveing.  I'm on hold again at the moment and was told it would be over 5 minutes.