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07-17-2020 10:16 PM
I have been holding for 45 minutes and yes I would normally send an email to the social team but this is a matter that I need to address now unfortunately and with an actual human to understand what happend.
07-17-2020 11:14 PM
I think they're working from home at all kinds of weird hours. I called about 1am MDT a few days ago and got a nice fellow who was able to fix my problem. I only waited about 5 min.
07-18-2020 07:20 AM
I tried for over an hour and could not reach a person last eveing. I'm on hold again at the moment and was told it would be over 5 minutes.
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