Customer Care

[whyid this so lame]

I'd love to know why you don't include the price, shipping tax, etc on the invoice that comes with my purchases.  

There must be a good reason.  And if I know it then I might not be so annoyed at having to look up my purchase online and make note of this on the invoice before I turn it over to my bookkeeper.

I never mark the purchases as gifts so that can't be it if you offer that courtesy. 

Thanks so much!!!

[Puppy Lips]

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@whyid this so lame wrote:

I'd love to know why you don't include the price, shipping tax, etc on the invoice that comes with my purchases.  

There must be a good reason.  And if I know it then I might not be so annoyed at having to look up my purchase online and make note of this on the invoice before I turn it over to my bookkeeper.

I never mark the purchases as gifts so that can't be it if you offer that courtesy. 

Thanks so much!!!

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All my purchases come with an invoice that breaks down the item amount, shipping, and tax.  Don't you get any paperwork at all?

[circles]

It does have all that information on the invoice...I have one sitting here right now...everything you need to know about your purchase is right on that invoice....everything...

I think its HSN that doesn't have any info on their invoice....

[software]

Unless it's a gift purchase, all shipments contain a detailed invoice.

[whyid this so lame]

No. I have the one I just received with the Clarisonic.  All the boxes are empty.  I charged it to AMEX.  That's the only thing it shows.  Other then the name of what I ordered.

This started years ago and I did call QVC.  She just mumbled and said she didnt' know other then it should have the info on there.  Offered no explanation.

There have been a few times it shows the info but most don't.  

[2blonde]

That info is always on my packing slip too.

[whyid this so lame]

I guess it's another opportunity to learn patience and tolerance 

The good Lord knows I need lots of those.

And if this is my biggest problem of the day I'd say I'm having a great one!

Thanks everyone for your responses!

I might come back later and post a picture of the invoice.  Hey, maybe it will be worth money since from what all y'all say, it's a rarity!!  

[Stevie Nix]

The invoice could be in a brown envelope glued to the shipping box.

[Gerri S]

Dear ChloeFrank,

I would like to know the answer to your question also, because like you I order (probably 15 items a month) and MY INVOICES ARE LIKE YOURS.........

The item number, quantity, description, all my billing and shipping addresses, name, QVC member #, etc. are there BUT THERE IS NO AMOUNT, TAXES OR SHIPPING CHARGES.......

I have to log into my account on line to verify all that.  

[ECBG]

Did your purchase come straight from the vendor?