Customer Care

[Kachina624]

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@loriqvc wrote:

@Tuffcookie - If you're referring to the necklace that is item J432434, you will be able to use an enhancer as long as the bail opens wide enough to fit over an 8mm bead, which is the smallest size on that graduated necklace. Every enhancer is different, so that's probably why some people find that their enhancers fit and others don't. It is important to listen to the presentations and check the item details—if you were already reading reviews, the information is right there on the same page.

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@loriqvc.  Unless the top of the bail is very wide, enhancers go between the beads, not over them.

[loriqvc]

@Kachina624 - Carolyn specifically stated that she created this necklace to have a small sterling bead at the very center to allow an enhancer to snap over it—and that's what was demonstrated on air as well. If you take a look at the necklace, there are no spaces between beads; it is composed of tightly strung gemstone beads in graduated sizes with silver beads between them.