Customer Care

[Prestons Grandma]

I’m growing increasingly weary and frustrated at how long it takes items to ship.  I have orders that have been “in process” for a week.  I could have ordered the same items from Amazon, had free shipping and they would have been delivered days ago and if I were able to cancel and order from Amazon, I would have done so.  

I’m quickly losing interest in ordering things from QVC.  I also have items that I’ve returned and are nowhere to be found.  I would think that charging so much for shipping that the Q would have this thing down and be more efficient.

[2blonde]

@Prestons Grandma   Please don't take this in a negative way toward you, but I think this problem would easily be solved if you (we) would simply order from Amazon (or anywhere else) instead of QVC.

[Spacrazy]

Well forget about the length of time it now takes to get a return credit. That, too, is having an impact on my future orders.