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Trusted Contributor
katte
Posts: 1,906
Registered: ‎03-07-2013

IN PROCESS

‎11-09-2017 12:12 PM

I am a little frustrated as an order I placed six days ago is still "in process" and orders that I placed after this one have been shipped.  I was wondering why it is taking so long to process this order?

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QVC Customer Care
QVC Customer Care
Susan-QVC
Posts: 1,682
Registered: ‎06-14-2015

Re: IN PROCESS

‎11-09-2017 12:37 PM

@katte   Good Afternoon,

I am sending you an email regarding the delayed processing time.

Susan Q-Social

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Super Contributor
cookie16
Posts: 465
Registered: ‎02-21-2012

Re: IN PROCESS

‎11-09-2017 12:56 PM

I ordered the 6" luminaras in the Tuesday show.  That evening I tried to cancel, noting it said "in process."  I was unable to cancel and now it is Thursday and it still says in process.  Very annoying.

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Trusted Contributor
katte
Posts: 1,906
Registered: ‎03-07-2013

Re: IN PROCESS

‎11-09-2017 02:09 PM

@Susan-QVC wrote:

@katte   Good Afternoon,

I am sending you an email regarding the delayed processing time.

Susan Q-Social

I received your email.  You still did not reference when this will be shipped.  Could you give me a time frame?

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