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02-20-2019 08:57 AM
I ordered M60843 in the pink floral and it's been sitting in 'IN PROCESS' status for over a week. What is going on????? I called and apparently qvc does not know what's going on either.. And I can not cancel the item.... Please straighten this mess out...
02-20-2019 09:10 AM
I had an item "in process" for two weeks before it shipped and CS couldn't offer any explanation,
02-20-2019 09:26 AM
Hi @KatieB we will contact the warehouse to see if they can help.
02-20-2019 09:35 AM
The shipping at Q seems to have simply broken down. I have mailed back, at the PO and have receipts and tracking numbers, two items neither of which show up as being tracked as a return.
It is always 3 days "in processing" for me now and things are coming without proper tracking along the way. It is taking a long time for returns to be processed, then difficult to figure out what amounts of what you are credited for.
02-20-2019 10:20 AM
The "in process" status is ridiculously long. I ordered the Two Faced foundation days ago and its still in the "in process" stage. I couldn't switch colors becuse it went right into "in process" right away. However, I'm waiting for it and it hasn't even been sent yet. What's up with that??
02-20-2019 05:19 PM
I ordered two items twelve days ago and have not received either one of them. This is completely unacceptable.
I have NO tracking information.
02-20-2019 06:19 PM
I ordered Travellon wallets on 2/16 and I received the order today!!
I am in NJ and it came from Calif. Tracking was accurate and this was USPS! I have no explanation. I do feel your pain, all you shoppers waiting endlessly for your orders. I've experienced that, too. It is maddening. Hope your orders arrive soon.
02-20-2019 11:41 PM
I ordered an item Sunday and it was delivered today.
Another item came four days after I ordered it.
Very happy with shipping and delivery lately.
02-21-2019 08:39 AM
Hi @KatieB the warehouse got back to me and they will be pushing your order out for you.
02-21-2019 09:03 AM
Yesterday I finally received 2 tops I had ordered Feb 3rd! 16 days and of course I posted here awhile back for help on my orders stuck in process. As of right now several orders placed on the 17th...stuck in process. I have no idea what in the world with shipping out orders is going on.
If CS is reading this I hope they will see what the hold up is on these new orders placed on the 17th. I see a IM top is now backordered. The others are not...
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