Re: I Want My Order!

Shawnie · ‎03-10-2010

@yesicnin wrote:
its me again. i ordered a computer that took approximately 20 days to recieve. with one run around after another. with the com. i also was supposed to recieve software called pc treasures. well here comes the rub. i opened the package to install the software on my new compute. and quess what??? their was no way to install the software, because the instillation cd was not in the package i recieved. inside of the papperwork that i recieved was stated "congradulations on your new pc purchase" your pc support subscription is already active and i quote. "you do not need to do anything at this time" so i assumed i was protected. I turned my computer on the second day i it and proceeded to go to Q to thank them for finally delivering my computer. suddenly i recieved a warning message from mirosoft that my computer was in danger of being hacked, and had to call number provided. long story short i had to pay $199 to install a anti hacking program on my computer to be protected. which i would not have had to do, if i would have recieved the complete software order that i paid for. so i am just wanting to warn anyone who is considering purchasing a computer/software package from Q to please reconsider.$199 is a lot of money to have to shell out for the negelience of a company that made the mistake... just be fore warned..and do your homework.........

I hope that you werent scammed. Microsoft does not send you a message like that. Current computers receive fixes to the supported operating systems for hacking for free. I even have an older system that is not generally supported anymore but Microsoft has made antihacking fixes available for the most recent big hacks for free,

Jeannie29 · ‎05-18-2014

@yesicnin I sure hope you didn't get scammed. This does not sound legitimate. Please look into whomever you paid the money to and report if necessary.

GCR18 · ‎07-03-2013

I agree, that message doesn't sound right. How did you pay? I would stop the charges. Did you call the q to get another disc when you found yours missing? Sorry for the delay getting your computer. I believe they are made to order. Hope it all works out.