Customer Care

[SarahW]

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@Wobin wrote:

According to these sources QVC & HSN are under the same ownership; QVC bought out HSN:

https://www.cbsnews.com/news/qvc-buys-hsn-to-battle-amazon/

https://www.forbes.com/sites/pamdanziger/2017/07/07/qvc-and-hsn-merger-creates-the-perfect-storm-for...

https://www.bizjournals.com/tampabay/news/2017/07/12/hsn-host-andrew-lessman-sounds-off-on-qvc-merge...

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QVC did NOT buy HSN.   They are owned by the same PARENT company.  

[Caaareful Shopper]

I’m surprised that the QVC / HSN relationship is still a confusing question mark for some.  It’s all right here on the QVC website.  Go down to the bottom of their homepage; under Learn About Us, click About Qurate Retail Group.  That takes you to:

https://www.qurateretailgroup.com/

Qurate is the parent company that now owns QVC, HSN, Zulily, and others.  You don’t have to google other sites that bury the lead, or print a misleading headline that makes it look like QVC acquires HSN (then you read the article to see that it is actually QVC’s parent company that purchased the rest of HSN).

[CAcableGirl2]

@Teddixat   Me too.  It would be nice if when ordering it would say if it was shipping from vendor, from PA or from CA.  That way I would know to expect in a few days or a few weeks.

[Junebug54]

It is mind boggling when you know other companies are capable of getting merchandise out quickly.   I ordered shoes from Zappos Thursday and had them Friday.  LL Bean is another one that gets orders out very fast.