Customer Care

[ajsidney12]

I have been on these boards for a very long time. Apparently something I wrote at some point upset somebody yesterday, and I was banned for a full 24 hours. This has NEVER happened to me in the entire time I have been on these boards.

Is there a way to determine which forum post that I wrote was offensive I presume that they delete the post.

[They CallMe MRWILKES]

In what thread did this occur.  What topic was it?

[ajsidney12]

@They CallMe MRWILKES I have no idea! I wasn't even online yesterday when this happened. When I attempted to login last night. I just got a big message across my screen, saying you are not allowed on this website and you've been blocked for inappropriate commentary. Or something to that effect.

[Kachina624]

@ajsidney12. Send a private message to the mods.  They may or may not respond.  They, not individuals, decide who'll be blocked.

Qvcsocialteam@qvc.com 

[ajsidney12]

@Kachina624 Ok will do

[AuntG]

@ajsidney12 sorry that happened, especially if you know you hadn't said something that was against their standards. Not sure how responsive the mods are now, but one time, I was given a time out, and I sent a message saying I was perplexed because I hadn't even been on the boards the previous day. They looked it up and restored my privileges.

[beach-mom]

@ajsidney12 - IMO you deserve an answer. Like @Kachina624 advised, contact the social team. I've had posts deleted and I haven't understood why. Sometimes they answer my email, and sometimes I'm left wondering why.

But for something this drastic, you should know what happened.

[ajsidney12]

@beach-mom @AuntG @Kachina624 Sent the Q team an email, hopeful to receive a response.

Thank you all for your responses!

[Tori3569]

If I had to guess, it might have been calling a former host reckless.  

[SilleeMee]

Mods are human beings so maybe they made a mistake...? IDK but it can happen.