Re: How long to get returns processed?

jtammyg · ‎03-01-2019

Thank you Anjalena, I'll send an email with those details.

Unfortunately my local post office is a disaster, so I'd rather pay for UPS myself, than deal the USPS here.

Thank you all who had suggestions!

Appreciate your help!!

Catch71 · ‎03-09-2010

@AnjalenaQVC wrote:
It can take up to 15 business days for a return to be processed. For faster service you can email QVCEasyReturns@qvc.com with subject line: QVC Return. Include in your email: The order number(s), item number(s), item description(s), price (each), and the quantity you are returning. Tell us if you would like to receive an exchange or refund. The original shipping fees are deducted along with the cost of the Q Return Label. If your return is due to a QVC error, item defect(s), or request for exchange/replacement, there's no charge to you for using the Q Return Label.

This is true and it is what I do. However, it should be noted when qvceasyreturns processes your return they do not deduct for the shipping label. They will refund you what you paid so far minus the original shipping fee. The return label charge is billed separately once the item is received at the warehouse.