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Honored Contributor
Posts: 10,188
Registered: ‎03-10-2010

With this new format for items on air, it is showing for me pacific time and not eastern.  The old format it was easy to change, not so much now.  It will show it for a second and not able to change it.  

QVC Customer Care
Posts: 194
Registered: ‎07-21-2018

Re: How To Change Time Zones?


@Pecky wrote:

With this new format for items on air, it is showing for me pacific time and not eastern.  The old format it was easy to change, not so much now.  It will show it for a second and not able to change it.  


I'm sorry for any inconvenience. At the top of Items on Air, please click the zone after Today at _. For example, EST. Then you will see a box that says Where Are You? and you can choose your zone

Honored Contributor
Posts: 11,670
Registered: ‎03-09-2010

Re: How To Change Time Zones?

@AnjalenaQVC What causes these time zones to change periodically?  Why  can't they stay the way they were supposed to?  It get's a tad annoying.

Honored Contributor
Posts: 10,188
Registered: ‎03-10-2010

Re: How To Change Time Zones?


@AnjalenaQVC wrote:

@Pecky wrote:

With this new format for items on air, it is showing for me pacific time and not eastern.  The old format it was easy to change, not so much now.  It will show it for a second and not able to change it.  


I'm sorry for any inconvenience. At the top of Items on Air, please click the zone after Today at _. For example, EST. Then you will see a box that says Where Are You? and you can choose your zone


@AnjalenaQVC Thank you I do see that for a split second but goes away so fast I can't change it.  

Honored Contributor
Posts: 40,949
Registered: ‎05-22-2016

Re: How To Change Time Zones?

For me the time zone never stays the same even after I change it. I always have to make the change each time I visit Qvc dot com.

QVC Customer Care
Posts: 194
Registered: ‎07-21-2018

Re: How To Change Time Zones?

[ Edited ]

@Krimpette wrote:

@AnjalenaQVC What causes these time zones to change periodically?  Why  can't they stay the way they were supposed to?  It get's a tad annoying.


I'm sorry that the time zone is changing. I will send a message to our IT team to look into it

Honored Contributor
Posts: 25,941
Registered: ‎03-16-2010

Re: How To Change Time Zones?


@Pecky wrote:

@AnjalenaQVC wrote:

@Pecky wrote:

With this new format for items on air, it is showing for me pacific time and not eastern.  The old format it was easy to change, not so much now.  It will show it for a second and not able to change it.  


I'm sorry for any inconvenience. At the top of Items on Air, please click the zone after Today at _. For example, EST. Then you will see a box that says Where Are You? and you can choose your zone


@AnjalenaQVC Thank you I do see that for a split second but goes away so fast I can't change it.  


@Pecky 

 

Same thing happens to me.  It flashes and then there isn't a place to change time zones.  I use an iPad with Safari.

 

However, if I'm signed in the shows do seem to have my correct time zone so I haven't had to change the time.

Respected Contributor
Posts: 3,669
Registered: ‎10-09-2023

Re: How To Change Time Zones?

I just looked at my time zone and it is correct. It doesn't seem to change. I appreciate seeing the directions on how to fix it though should an issue arise.

Honored Contributor
Posts: 25,941
Registered: ‎03-16-2010

Re: How To Change Time Zones?

[ Edited ]

I finally see the time zone that @AnjalenaQVC was speaking of, and I was able to change the time for my area through the drop box.  Up until this morning it wasn't showing so I had no way to adjust the time.

 

However, the time doesn't stay on my time zone.  As soon as I leave that page it goes back to eastern time so that every time I check Items On Air I have to change the time zone.

Honored Contributor
Posts: 10,188
Registered: ‎03-10-2010

Re: How To Change Time Zones?

I have the old format back!! Thank you QVC.