Customer Care

[weight watcher]

I was supposed to receive my Honeybells on Friday, Jan 13th.  Customer Service was unnable to give me a date for deliverty.  Is anyone having any issues like this?? 

[luvmybeetle]

Yes, I was supposed to receive mine on Friday also.  No delivery yet.  Not happy.

[Kachina624]

@luvmybeetle   @weight watcher    Suggest you contact the mods at qvcsocialteam@qvc.com to see if the have any recent info.  Since they're being fulfilled by Harry & David, nobody seems to have information on the status.

[luvmybeetle]

@Kachina624  Yep, I emailed them and just received an email back saying they will be shipping at the beginning of this week.  We'll see.

[jadeyes]

NOPE!  It's the 18th....no delivery tracking and no answers from customer service...

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@weight watcher wrote:

I was supposed to receive my Honeybells on Friday, Jan 13th.  Customer Service was unnable to give me a date for deliverty.  Is anyone having any issues like this?? 

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[jadeyes]

YES!  Customer Service, called twice...only sayit is a vendor problem

[Jodi L]

I'm still waiting on mine as well. My order has shown as "Processing" w/ an expected delivery date of 1/13/23. I'm beyond disappointed! I was hesitant to spend so much for oranges in the first place! Horrible Customer Service on this issue.

[Pam315]

When QVC told me that Harry & David was the shipper, I called Harry & David.....the man from there said because I didn't buy from them directly, I needed to contact Qvc. ( nothing like passing the buck ) he said Qvc was responsible for the tracking. If anyone DOES get these please, post on here. Might give us some hope that they are really coming.  

[inallsincerity]

I just canceled my order. I wanted to let everybody else know, after I did it, I noticed a new date. Instead of an estimated delivery date of January 13th, it now reads January 27th.

[ippy]

Hi my children received theirs today. They were green and not good. So disappointing. Most have to be thrown out. Three different orders, three different places.
I called for a refund. Sad thing is they get no honeybells this year.